Most recent edit on 2008-01-14 10:34:10 by AndrewBoring
Deletions:
Short answer:
We didn't. You have a Paypal subscription, and it will continue to send money until you cancel it.
Long answer:
Oldest known version of this page was edited on 2007-10-12 16:33:02 by AndrewBoring []
Page view:
Why did you automatically charge my Paypal Account?
Short answer:
We didn't. You have a Paypal subscription, and it will continue to send money until you cancel it.
Long answer:
Paypal does not allow companies to "charge" an account like a credit card. Paypal does have a recurring billing feature, called Paypal Subscription.
When a subscription is set up, it instructs Paypal to send a designated amount of money on the same day each month. This is closer to an automatic "bill pay" service. If you upgrade or cancel your hosting service, your subscription isn't affected.
In these cases, you may need to login to Paypal and cancel the subscription.
1. Log in to your PayPal account.
2. Click the History subtab.
3. Choose the Subscriptions field from the Show dropdown menu.
4. Check the From box and change the date back 2 years.
5. Click Search.
6. To view the details of a specific Subscription Creation, click Details in the Details column.
7. At the bottom of this page, click Cancel Subscription.
8. On the confirmation page, click Cancel Subscription again.
If you cancel service and find that a subscription payment was still sent, or otherwise overpay because of a subscription payment, please
submit a ticket∞ to Billing. We'll be happy to resolve the issue and refund the payment as necessary.
Back to Billing and Service FAQ
Back to Main