ASO Backup Policy
From the Terms of Service:
While A Small Orange Software attempts to keep regular backups of data stored on our systems,
A Small Orange Software does not guarantee the existence, accuracy, or regularity of its backup
services and, therefore, the client is responsible for making backups of data. A Small Orange Software
does not guarantee that its backup procedures will prevent the loss of, alteration of, or improper
access to our clients' information.
While ASO has two backups systems in place for shared hosting customers, we strongly encourage you to keep your own periodic backups. No backup system is foolproof, so keeping your own account backup will help prevent catastrophic data loss.
Attention VPS Customers
The VPS servers are not managed servers, and do not have backup systems in place by default. We have a simple HOWTO document for configuring cPanel/WHM to create a daily/weekly backup on the server, as well as configuring it for offsite, remote backups.
Dedicated Customers
Please contact info@asmallorange.com for information on your dedicated server's backup configuration.
Backup and Recovery FAQ
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